Audioboo / KLM customer service and refunds

Audioboo / KLM customer service and refunds

201496-digital-marketing-class.mp3

201496-digital-marketing-class.mp3

Smart Hotelier’s Guide to 2011 Internet Marketing Budget Planning | By Max Starkov and Mariana Mechoso Safer

Smart Hotelier’s Guide to 2011 Internet Marketing Budget Planning | By Max Starkov and Mariana Mechoso Safer

120 Marketing Ideas for Hotels in 2009 « Hotel Marketing Strategies Blog

120 Marketing Ideas for Hotels in 2009 « Hotel Marketing Strategies Blog

Meta Tag Builder - Results

Meta Tag Builder - Results

'I like it' campaign on Facebook goes viral - CNN.com

'I like it' campaign on Facebook goes viral - CNN.com

How Facebook, Radio And Mimosas Saved A Local Restaurant

How Facebook, Radio And Mimosas Saved A Local Restaurant

Listening for your brand on-line | The Savvy Operator

Listening for your brand on-line | The Savvy Operator

Social Media Fear

Top 5 Inbound Marketing Articles to Start the Week: Social Media Fear

consumer-survey-2010.

consumer-survey-2010.pdf (application/pdf Object)

SEO Tips to Double Rankings, Traffic and Conversion

SEO Tips to Double Rankings, Traffic and Conversion

B2B Facebook guide

guide.to.b2b.facebook.pages.pdf (application/pdf Object)

Seth's Blog: Sell the problem

Seth's Blog: Sell the problem

Social Media Not Important To Customer Service Goals - Report | socialmediaBiz.com

Social Media Not Important To Customer Service Goals - Report | socialmediaBiz.com

Older Folks Flocking to Social Networks - PCWorld

Older Folks Flocking to Social Networks - PCWorld

Optimal Linking for SEO: 10 Useful Tips for New Sites

Optimal Linking for SEO: 10 Useful Tips for New Sites

McDonald's Foursquare Day Campaign Increased Checkins by 33%

McDonald's Foursquare Day Campaign Increased Checkins by 33%

Listening for your brand on-line | The Savvy Operator

Listening for your brand on-line | The Savvy Operator

The Top 7 Facebook and Twitter Marketing Strategies

The Top 7 Facebook and Twitter Marketing Strategies

Top 5 Inbound Marketing Articles to Start the Week: Social Media Fear

Top 5 Inbound Marketing Articles to Start the Week: Social Media Fear

How 5 Brands Are Mastering the Game of Foursquare

How 5 Brands Are Mastering the Game of Foursquare

10 Emerging Social Platforms and How Businesses Can Use Them

 http://bit.ly/aGlnWw

"50 Marketing Charts and Graphs" presentation

http://bit.ly/mktgchartsppt
Great background information

10 tips for students and practitioners alike

http://bit.ly/buOfcP
10 tips for students and practitioners alike